LunevaDelete your Luneva account
You can delete your account and all of your data, or just specific data, at any time.
Option 1: In the app (instant)
- Open Luneva and sign in.
- Go to Settings.
- Tap Delete Account and confirm.
Your account and data are deleted immediately.
Option 2: By email
If you can't access the app, email lunevaapp@outlook.com from the address you used to sign up, with the subject line "Account Deletion Request".
We will permanently delete your account and data within 30 days and confirm by email.
Delete specific data without deleting your account
You can also remove individual pieces of data in the app and keep your account:
- A logged period: open the Period tab and swipe the period sideways in your Period History to delete it. Long-press a period to correct its dates instead.
- A fast: open Track → History and swipe the fast sideways to delete it.
- A calendar note: open the day in Calendar, clear the note text and tap Save Note.
- Symptoms: open the entry, tap a selected symptom again to unselect it, and save.
To remove anything else, such as the energy, hunger and notes you add when a fast is complete, email lunevaapp@outlook.com from the address you used to sign up, with the subject line "Data Deletion Request", and tell us what you'd like removed. We will delete it within 30 days and confirm by email.
What gets deleted when you delete your account
- Your profile: name and email address
- Cycle and period data, symptoms and notes
- Fasting logs
- Usage data and notification tokens
We do not keep a copy of your data after deletion. Deletion cannot be undone.
Read our full Privacy Policy.