Support
We're a small team and we read every message.
Contact us
Email lunevaapp@outlook.com and we'll get back to you as soon as we can, usually within 2 business days.
Common questions
My cycle day or phase looks wrong
Luneva calculates your phase from your most recent period start date and your average cycle length. Open the Period tab and check that your latest period is logged with the correct start and end dates. Long-press a period in your history to edit its dates.
I forgot to end my period
No problem. If a period is still open after your usual period length, Luneva treats it as ended. You can set the exact end date anytime by long-pressing it in your period history.
How is my fasting goal chosen?
Each phase has its own goal: shorter during your period, longer in the follicular and ovulatory phases, and gradually shorter in the luteal phase. With PCOS mode on, goals are gentler and steadier. Tap Why? next to the goal on the home screen to learn more.
I'm not getting notifications
Check that notifications are allowed for Luneva in your phone's settings and turned on in Luneva's Settings. On some Android phones, battery optimization can delay notifications; set Luneva to "Unrestricted".
How do I delete my account?
Go to Settings → Delete Account in the app, or see Delete your account.
Luneva is a wellness app and does not provide medical advice. If you have health concerns, please talk to your doctor.